Return and Refund Policy

1. Eligibility for Returns

• You have 14 days from the date you received your item to request a return.
  
  
• To be eligible for a return, the item must be unused, unworn, and in the exact same condition that you received it.
  
  
• The item must be in its original packaging, including all tags, accessories, and manuals.
  
  
• A receipt or proof of purchase is required to process your return.
  
  

2. Non-Returnable Items

• Personal care and beauty items (e.g., hair dyes, epilators, massage guns, etc.) if they have been opened or used.
  
  
• Intimate or sanitary goods.
  
  
• Gift cards and downloadable software products.
  
  
• Items purchased on clearance or final sale (unless they arrived damaged or defective).
  
  

3. Return Process

1. Contact us at gulfshopping.official@gmail.com with your order number, the name of the item(s) you wish to return, and the reason for the return.
   
   
2. If your return request is approved, we will provide you with instructions on how and where to send your package.
   
   
3. Please note that you are responsible for paying your own shipping costs for returning your item, unless the item received was damaged, defective, or incorrect.
   
   

4. Refunds

• Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
  
  
• If approved, your refund will be processed. Since we operate heavily on Cash on Delivery (COD), refunds for COD orders will be issued via bank transfer or store credit, depending on mutual agreement and availability in your region.
  
  
• Shipping costs from the original order are non-refundable. If you receive a refund, the cost of return shipping (if covered by us initially) will be deducted from your refund.
  
  

5. Damages and Issues

6. Exchanges

7. Contact Us

• Email: gulfshopping.official@gmail.com